Horizon Testimonials


 

High Definition Proposal & Project Management System

 

SmartPartner Testimonials

 

 

Horizon Software’s background as a electronic systems integrator taught us that customers are gained one at a time through honesty and providing exceptional value. We’ve also learned that first rate customer support and guidance is imperative if we want to keep our customers.

 

What industry professionals are saying about the SmartPartner Software

 

“Directing my clients to Horizon Software was an easy decision. I weighed the performance, functionality, and price of the competing packages, and the SmartPartner Software suite clearly out shined the competition. The software is easy to use, intelligently designed, and feature-rich. Complimented by Horizon’s personal level of service..there is simply no rival in the marketplace.”

 

Orville Grene

Systems Integrator Consultant

 


 

What our customers are saying about the SmartPartner Suite

 

I think SCPS should now be called " Ultra High Definition Proposal & Project Management System".   😀

 

Craig Heim

Cutting Edge Home Systems

 


 

There are many reasons that a user should upgrade to the SmartPartner Suite.  One of them are Labor, Parts and Wire Supplements that allow you to make the quoting and installation process more precise, ensuring profit.  The ability to build a proposal room by room, and to present the proposal by discipline - the way the customer wants to see it - will help you close deals.  Together, they make buying a no brainer.  

 

I have worked with Jim for about 10 years.  My first experience with Jim was at a trade show in Las Vegas.  We purchased proposal software from him while at the show and began to use it immediately.  We have used the software (CPS) from that time until about 2002.  That is when we began using SCPS.  Considering the amount of time we had used CPS we found it to work very well for our small growing business.  We used CPS every day and it became part of our company.  We lived and breathed CPS.  We were able to organize many activities based on our use of CPS.  

 

About the same time SCPS came along we were also growing and changing.  SCPS pushed us one step farther into better organizational skills needed to grow our company.  SCPS is not just a piece of software it is the heart of our company.  We use it to store information gained in product research, build proposals, do our purchasing, make change orders, build better work orders, explain our goals to our customers, and streamline accounting.  Because SCPS is so broad in its capabilities we use SCPS to guide our company in a way that encourages much better organization and streamlining of tasks.

       

During the past 10 years I have worked personally with Jim to better the software and to be trained on how better to use the software.  In every case I have needed Jim’s help he has been there and performed as expected.  My working relationship with Jim has been excellent.  We expect to continue indefinitely to use SCPS and promote it.

       

One of the biggest benefits being a part of the SCPS network is that I have been able to communicate very closely with other companies like mine.  With the industry growing so fast, with so little info and where to head I have been able to communicate with other people involved in companies like mine.  I have discussed everything from what kind of product they use to how are they handling this or that accounting problem.

 

Mark Hicken

Custom Installation and Design

 


 

CPS provides quotes that are impressive, SmartPartner gives you quotes that are hyper accurate.  Robert Ridenour, Connected Technologies

 

I don’t know how we ever ran our business before we had SmartPartner (I’ll bet everyone says that). I also want you to know that the latest update is great I applaud you. Great job! Thanks again for the great effort.  

 

Robert B. Cohen

IDS Audio & Video Technologies

 


 

I’ve been working with Jim Engandela and Horizon Software since 1996.  I began with CPS (Custom Proposal System) software in a 2 person company.  Using the CPS software for sales, project design, purchase orders, etc. I grew that company to well over $2M in sales with a staff of 16 people.  I found that the software allowed me to produce more professional proposals in a fraction of the time I spent before and I found that they were much more consistent.  I attribute a great deal of the efficiency of the sales and ordering to Jim’s software.  

 

When Jim contacted me with his SmartPartner program, I think it was still an idea.  I was immediately interested and enjoyed participating in the discussions that ultimately lead to the parameters Jim used to create the SmartPartner software.  The SmartPartner software allows much more flexibility and depth than CPS.  In addition to much more robust prospecting and proposal tools, SCPS has wonderful project management and follow up tools that keep your clients happy (referral source) and buying from you (revenue source).  In addition to the software, the program gives you access to a unique group of non-competitive, like minded business professionals that are willing to share from past experience.  

 

Jim, who meets all of the aforementioned qualities and then some.  I can easily recommend Jim, Horizon, and the SmartPartner program and would be happy to discuss it if you would like to contact me.

Matt Baker

BakerHouse

Safe T Systems

 


 

We’ll take on anybody in the marketplace using the SmartPartner software.  They are handicapped without it.  Our days revolve around the SmartPartner software, it makes jobs smoother.  It is an all encompassing management tool.  He just takes the software and implements it the way it was designed to work.  Using SP, a lot less stuff gets into the cracks, and when it does, they can easily find it.

 

The SmartPartner users are lucky to have Jim with his experience as an AV integrator. That gives him a strong understanding of what they need and is the reason that SCPS is light years ahead of the competition.  They don’t need to try to explain the business to a software developer from outside the industry.

 

Shawn Garret

Dakata AV

 


 

It is long overdue that I write to you and tell you how much I value Horizon products and the relationship that we have developed over the years. In most cases this first sentence would be enough.  However, I’d like to take this occasion to elaborate, especially about SCPS and the Smart Partner program.

 

The core of any project is the proposal and SCPS has taken proposals to a new level for us.   SCPS provide quotes that are impressive,. SmartPartner gives you quotes that are hyper accurate.

 

With CPS we were able to quickly create professional proposals using pre-formatted text and an extensive product library.  SCPS has enhanced this process by allowing us to automatically factor wire lengths, parts, and labor by multiple project factors.  This has resulted in our wire shrinkage going from about 20% down to less than 5%.  Labor accuracy has also increased substantially.  SCPS has been a key component to Connected Technologies increasing our net profit three fold in the last year.

 

Additionally, although the proposals are even more extensive than ever before, we create proposals faster than ever before.  The software is organized in such a fashion as to allow us to accurately create a $100,000 multi-disciplined proposal in a matter of hours.  The printed document is extremely professional and frequently receives positive comments from clients.

 

As a project we’re able to accurately order and schedule thanks to easy to use purchase order and work order modules.  If anything my technical staff complains that they have too much information.  They have, however, on several occasions found or prevented errors because of substantially more informative work orders.

 

The POS module is something we use on a regular basis.  It makes a quickie proposal very simple by automatically integrating the labor.  It does a nice professional job.

 

Thanks Jim for doing such a great job and being such a tremendous asset to our business.

 

Best regards,

 

Robert Ridenour

Connected Technologies

 


   

What our customers are saying about Horizon’s support services

 

THANK YOU for the assistance you gave me. The system is working wonderfully. Thanks and I hope that everything is well with you.

 

Claus Ullstad

MOJO Audio Video

 


 

Thank you, Jim, for your quick and timely response. It's such a shock to experience excellent customer relations these days!!  

 

Steve Haddox

Custom Installation & Design

 


 

Thank you again for all your help with assisting us to getting our software installed and up and going.  It was a tremendous help and truly excellent customer support (Seems too rare these days).  

 

Dennis Lane

Accurate Electronic Interiors, Inc

 


 

Good Morning Jim,

Today I don’t have any update requests for you but I wanted to take the time just to say thank you.  I spoke with Charles yesterday and told him how things were going with SCPS and mentioned how responsive you are and how you help us craft the software for our needs.  Charles suggested that I send you a note to let you know if you ever need a testimonial we will be happy to do so for you .  

 

After dealing with tech support from India with other vendors it is a pleasure to work with USA technology supported by the designer himself!!

 

Give a big shout out to Sandy as well, she is always so nice and helpful.

 

Thanks again for your fantastic support!   

 

Rick Bender

Chief Technology/Operations Officer 

Absolute Sound

 


 

Jim

Thanks a TON for doing this.  I ran into the office to make sure that this was done for the guys, first thing, and I was delighted to find that you had already done it.  If we did live closer I would have taken you out to Morton's tonight and ordered a bottle of Camus....


Thanks again your the best.


Tom Wells

Integrated Media Systems

 


 

Just a quick thank you for your quick response to my cry for help. As my young business grows,. I find myself using your proposal system more and more. Without a doubt it has paid for itself several times over and I understand its greater capabilities more everyday. Thanks again.

 

Ken Walker

Sound Design Systems, Inc.

 


 

Now that you have had a chance to hear what others are saying, perhaps it's time to see what the software and services that Horizon provides can do for your organization?